Frequently Asked Questions

What all customisations do you provide?
  1. Our Statement Kurtas can be paired with additional pieces to create a complete look. Choose from:
  • Bottoms: Pants, Palazzo or Farshi Salwar
  • Inner: Waist-length or Kurta-length
  • Dupatta
  • Size: Your pieces can also be customised to your measurements for a personalised fit
  1. Our coord sets are semi stitched. They can be stitched according to your measurements for a personalised fit.

  2. Custom Colour:

    Most of our kurtas and kurta sets can be dyed in a colour of your choice.

How Customisation Works?
  1. Tell us the customisations you need on Whatsapp +91 6280 926 349
  2. Send us your measurements, or if you are not sure about them, simply tell us a brand and size that fits you well—we will help figure out the right measurements.

PS: The final price depends on the customisations you choose. Once everything is confirmed, we create your outfit especially for you.

Because every piece is customised, customised orders cannot be returned—but we confirm all your details before production so there are no surprises. ✨

How do I find my size if I don’t know my bust measurement?

Simply tell us a brand you wear that fits you well and the size you usually choose, and we will help you figure out your size from there

Do you take international orders?

Yes, we do! 🌍 Please place your international order through WhatsApp, and we’ll assist you with the process.

Please note, you are liable for all import duties, customs, VAT and any other local sales taxes levied by the country we are shipping to; payment of these might be required by our delivery partners to release your order from customs on arrival.

Is your shipping free?

Shipping is free on all orders above ₹5,000. For orders below ₹5,000, a nominal shipping charge of ₹150 is applicable.

What is your return policy?

3-day returns, full refund to your original payment method. Unworn, tags on.

What is your exchange policy?

We double confirm your size before we dispatch. Hence we do not offer exchange

What is the return process?

To initiate a return, follow these steps:

1. Contact us

Email us at care.ameerabyanju@gmail.com or WhatsApp us at +91 6280926349 to request a return.

2. Wait for confirmation

Please wait for a “Return Accepted” confirmation from us before sending the product back.

3. Pack your return

Securely pack the product in its original packaging, if possible, and include the completed invoice.

4. Send the parcel back

Courier the parcel to:

348-R Model Town

Ludhiana, Punjab – 141002

India

Please ensure that the return request is initiated within 3 days of receiving your order and that the product is dispatched promptly after receiving the “Return Accepted” confirmation from us.

The return shipping charges are to be borne by the customer.

Do you run sales any time of the year?

No. We price our products to offer you the best value from the start, so we don’t run sales or offer discounts.

Do you take orders via WhatsApp?

Yes

Where can I connect if I have questions before ordering?

Connect with us on WhatsApp for any questions or doubts before placing your order. 
P.S. No question is a stupid question! 💛

How should I care for my dyed chikankari pieces?
  1. no machine wash ever
  2. we always recommend first dry clean, then gentle hand wash

only acceptable way to hand wash

  1. wash every dyed piece separately (even if the colour is same)
  2. room temperature water only
  3. use mild detergent
  4. no soaking longer than 5 mins
  5. no scrubbing
  6. Slight colour bleeding in the first wash can be normal especially dark colours. dont worry, they bleed uniformly
  7. remove excess water before drying
  8. dry in shade
  9. iron reverse out

Can I machine wash my Chikankari pieces?

We dont recommend machine wash

do dyed colours fade after wash?

Slight colour bleeding in the first wash can be normal especially dark colours. dont worry, they bleed uniformly

When will my order reach me if I place an order today?

Ready-to-ship orders are dispatched in 1-2 days, while customised or made-to-order pieces may take additional time depending on customisation. You willl receive the estimated delivery timeline when you place your order through Whatsapp

Will it shrink after the wash?

As per the global standards, it can shrink upto 5% but if proper Wash care instructions are followed, shrinkage can be controlled upto 2%.

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