Return Policy

Can I return my order?

You can request a return within 3 days of receiving your order, provided the product is returned in its original condition.

To be eligible for a return, the product must be:

Unworn and unused
In its original condition
Undamaged
Returned with the original packaging, wherever possible
Returned with the invoice

Each order is eligible for a return only once.

Please note that customised products cannot be returned, as they are specially made or altered according to your requirements.

Orders placed using Store Credit are not eligible for returns.

Return Shipping Charges

Return shipping charges are to be borne by the customer unless the return is due to a damaged, defective, incorrect, or missing product in your order.

Do you offer exchanges?

We currently do not offer exchanges.

To help ensure you receive the correct size, we reconfirm your size with you via WhatsApp before processing your order. We therefore request you to carefully confirm your size before placing and confirming your order.

Can I cancel my order?

If you wish to cancel your order, please request the cancellation before the order has been shipped.

Once an order has been dispatched, shipping charges are non-refundable.

If you cancel your order after it has been shipped, including if you refuse delivery of the parcel or request a return after receiving the order, ₹180 will be deducted from the order value.

The remaining eligible amount will be refunded only after the returned parcel has been received by us and successfully processed.

How do I initiate a return?

Domestic Returns Made Easy

To initiate a return, follow these steps:

1. Contact us

Email us at care.ameerabyanju@gmail.com or WhatsApp us at +91 6280926349 to request a return.

2. Wait for confirmation

Please wait for a “Return Accepted” confirmation from us before sending the product back.

3. Pack your return

Securely pack the product in its original packaging, if possible, and include the completed invoice.

4. Send the parcel back

Courier the parcel to:

348-R Model Town, Ludhiana, Punjab – 141002, India

Please ensure that the return request is initiated within 3 days of receiving your order and that the product is dispatched promptly after receiving the “Return Accepted” confirmation from us.

The return shipping charges are to be borne by the customer.

What if I receive a damaged, defective, incorrect, or missing product?

In case of any damaged, defective, incorrect, or missing product in your order, please contact us within 48 hours of delivery.

Please share clear photographs and an unboxing video with us so that we can review the issue and assist you accordingly.

We may not be able to assist with claims raised after 48 hours of delivery.

Please note that minor misprints and colour differences between the product and website images are not considered defects or damage.

We only sell handcrafted products, and minor variations, misprints, and irregularities are often a natural part of the handcrafted process and signs of authenticity.

When will I receive my refund or Store Credit?

Once we receive your returned product, it will undergo a quality check.

After the product passes our quality check, you may choose between:

A refund to your bank account, or
Store Credit with no expiry date

Shipping charges are non-refundable.

Once the return passes our quality check and the refund is processed, the amount may take approximately 5–10 business days to reflect in your account, depending on your bank’s processing time.

What happens if my return does not pass the quality check?

If a returned product does not pass our quality check, we reserve the right to reject the return and send the product back to you.

International Orders

International orders are not eligible for returns or exchanges.

Products That Cannot Be Returned

We are unable to accept returns if the product has been:

Worn or used
Damaged after delivery by the customer
Altered or customised according to specifications provided by the customer
Purchased using Store Credit
Returned in a condition different from how it was received

Please ensure that the product is returned in its original condition, as we reserve the right to reject returns that do not meet the above requirements.